Maximise Your Recovery

Civil Recovery Cleansing

Better data. Higher returns. Fewer wasted submissions.

Overview

What We Offer

Civil recovery is one of the most powerful tools available to businesses dealing with theft and fraud — but its effectiveness depends entirely on the quality of information submitted. Poorly researched or incomplete data means lower recovery rates, delayed proceedings, and wasted legal resource.

Our Civil Recovery Cleansing service takes your raw case data and conducts thorough background checks on every identified offender before submission to your civil recovery agency. We verify identities, locate current addresses, and enrich files with additional detail that materially increases the likelihood of a successful outcome through DWF LLP.

Clients consistently report measurable improvements in recovery rates after implementing cleansing as a standard step in their civil recovery workflow. The investment is straightforward to justify: higher recovery rates, fewer abandoned cases, and better use of legal resource.


Capabilities

What's Included

Every engagement is tailored to your organisation, but these are the core capabilities that underpin our Civil Recovery Cleansing service.

Identity Verification

Confirm and corroborate identities before submission — filtering out cases where the identification is insufficient to support recovery proceedings.

Address Research

Current address location using intelligence databases and open-source techniques — a step that significantly reduces undeliverable legal correspondence and abandoned claims.

Background Checks

Offending history and known associate research to contextualise recovery prospects and provide DWF LLP with the fuller picture they need to act effectively.

File Enrichment

Each case file is enhanced with additional intelligence before submission — giving DWF LLP the depth of information required to progress recovery with confidence.

Workflow Integration

The cleansing service sits neatly upstream of your existing civil recovery process — minimal disruption, with a direct and measurable impact on submission quality.

Measurable ROI

Higher recovery rates, fewer cases abandoned at the agency stage, and more effective use of legal resource — the return on cleansing is visible and trackable.


Who It's For

Sectors We Serve

Our Civil Recovery Cleansing service is used by businesses across a wide range of sectors facing business crime in its various forms. If your sector isn't listed, get in touch — we work with any business that needs specialist crime intelligence support.

RetailConvenience & PetrolHospitalityMulti-Site OperatorsLogistics

Common Questions

FAQs

At what stage in the process should cleansing take place?

Ideally before submission to your civil recovery agency. You send us your case files, we conduct research and return enriched data, and you then submit to DWF LLP or your chosen agency with a significantly improved data set. The cleansing step typically takes a matter of days depending on volume.

We already have a civil recovery agency in place — does cleansing still work for us?

Yes. The cleansing service sits upstream of your agency relationship and is entirely agency-agnostic. It enriches the data before it reaches whoever processes your recovery claims. The result is a better outcome regardless of which agency you use.

How much does the recovery rate typically improve?

Results vary depending on the starting quality of your data, but clients have consistently seen meaningful improvements in the proportion of cases successfully progressed after implementing cleansing. We're happy to discuss benchmarks from comparable sectors during an initial consultation.


Our Services

Explore More

Civil Recovery Cleansing is one of eight specialist services we offer. Many clients use multiple services together for a more complete picture.

Get Started

Ready to protect
your business?

Speak with our team about how Civil Recovery Cleansing can be tailored to your organisation. No generic proposals — just a straightforward conversation about your needs.