Question 1

What is business crime intelligence?

Accepted Answer

Business crime intelligence is the collection, analysis, and sharing of data about criminal activity targeting commercial organisations — including retail theft, fraud, organised crime groups (OCGs), and internal theft. Unlike generic security, it combines live offender databases, technology such as facial matching and ANPR networks, and expert analyst interpretation to deliver actionable intelligence that enables businesses to detect, prevent, and prosecute offenders across the UK.

Question 2

How does facial matching technology work for retail crime investigation?

Accepted Answer

Fortify Intelligence's Facial Matching Engine allows businesses to submit CCTV images of suspects for retrospective matching against a database of thousands of the UK's most prolific and persistent business crime offenders. Using AI-powered analysis, the system identifies potential matches, providing investigators with name leads, offending histories, and intelligence context — dramatically accelerating identification timelines.

Question 3

What is civil recovery and how can it benefit my business?

Accepted Answer

Civil recovery is a legal process that allows businesses to reclaim losses from shoplifters and fraudsters through civil litigation, independent of the criminal justice system. Fortify Intelligence enhances civil recovery rates by cleansing offender data before submission to a recovery agency — conducting thorough background checks to verify identities, confirm addresses, and enrich records. This significantly increases the proportion of successful recoveries and maximises financial returns.

Question 4

How does the ANPR network help prevent business crime?

Accepted Answer

Automatic Number Plate Recognition (ANPR) surveillance tracks vehicle movements across 5,000+ sites nationwide — including petrol forecourts, shopping centres, retail parks, hotels, and motorway laybys. When a vehicle linked to known offenders enters the network, businesses receive real-time alerts enabling proactive prevention.

Question 5

What are organised crime groups (OCGs) and how does Fortify Intelligence tackle them?

Accepted Answer

Organised crime groups (OCGs) are structured criminal networks responsible for a disproportionate share of retail and freight crime in the UK. Fortify Intelligence provides deep-dive OCG analysis: mapping group structures, identifying members, tracing stolen goods disposal routes, and briefing your team in-person or virtually.

Question 6

Why work with ex-police professionals for business crime intelligence?

Accepted Answer

Ex-police and security professionals bring a fundamentally different capability to business crime intelligence. They understand how criminal investigations work, know what evidence is needed to secure prosecutions, have established police liaison relationships, and are trained in intelligence analysis techniques developed in law enforcement. Every Fortify Intelligence analyst and investigator is ex-police or security.

Question 7

Do your business crime intelligence services cover the whole of the UK?

Accepted Answer

Yes. Fortify Intelligence operates a UK-wide service. Our ANPR network spans 5,000+ sites across England, Scotland, Wales, and Northern Ireland. Our offender database covers prolific offenders from across the UK, and our intelligence team operates nationally.

Question 8

How quickly can your team respond to an active crime incident?

Accepted Answer

Clients on the Managed Service benefit from a dedicated analyst working exclusively for them — providing rapid intelligence support during and after incidents, including immediate ANPR checks, facial matching submission, and police liaison. For general enquiries and new client onboarding, our team aims to respond within one business day.

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